FAQs
We currently ship Cottoncolors Films worldwide from our two fulfillment centers in the US & China.
All orders will be shipped out within 48 hours during working days. You can track your order status online. normally you can get the order in 3-45 days depend on the carrier and where ship from for the order.
For example: If our Warehouse USA out of stock, then we will send the order from our China fulfillment center, and keep the same price, but the delivery time will be about 7-45 days depend on difference carrier.
How much does the shipping cost?
Standard shipping rate is $0.00 with expected delivery time of 7-45 business days by China post or USPS.Express shipping rate is $12.99 with expected delivery time of 5-7 business days by FedEx International economic.
Please be notified that sometimes the charges will be changed. Please see the checkout page for details.
Delivery Tracking.
We will send you an email confirming the carrier's details and the tracking number as soon as your order is shipped.You can track the delivery status of your order at any time online.
What is your return policy?
We have a 30-day, hassle-free return or exchange policy for our items. If you aren’t totally satisfied with your purchase, we’ll get you set up with a full refund or an exchange within 30 days of receipt.Gift card purchases are non-refundable.
(Note: Refunds will be credited to the original payment method.)If there’s any feedback you want to send our way along with your return, we’re all ears.
How do I set up a return or exchange?
Email us at: sales@chinasampro.com, so we can get started on the return or exchange process. We’d love to hear your feedback too.
email:Sales@Chinasampro.com
Facebook:@Cottoncolorsfilms